Services and Facilities

Customer Service

At Dandenong Plaza, our mission is to create a comfortable, convenient and fun shopping experience for you and your family. As part of the effort, you will have access to our very friendly and very helpful Customer Service Representatives, who are on hand seven days a week. A few of the services they would be more than happy to help you with include: 
  • Find the store you're looking for
  • Purchase GPT Gift Cards
  • Community information and services
  • Free wheelchair, motorised scooter and stroller hire
  • Kiddie cruiser hire
  • Assistance with lost children or family members in the Centre
  • Lost and found property
  • Public transport information
For more information regarding customer services, please contact us (03) 9767 2000.  
Location level:
Located on Level 2 opposite Daiso
Phone number:
03 9767 2000

Availability of Wi-Fi Services

Who doesn’t love free Wi-Fi? Dandenong Plaza offers free, centre wide Wi-Fi. Simply visit Dandenong Plaza and select “Dandenong Plaza FREE WiFi” from your device’s network settings. Open your web browser, where you will be directed to the Dandenong Plaza FREE Wi-Fi network landing page. Follow the on screen prompts to enjoy the complimentary Wi-Fi.

It is important to note that the session time on the Dandenong Plaza FREE Wi-Fi Network is for a maximum of 60 minutes or once you have used 40MB worth of data. After this, you will automatically be logged out, however, you can log back on for another FREE Wi-Fi session three hours after your previous session expires. Alternatively, you can always browse the Dandenong Plaza website for FREE.

Gift Cards

The perfect gift for everyone, for any occasion. The Dandenong Plaza Gift Card is available online or at our Customer Service Desk. Use it like a debit card, it is redeemable at all Dandenong Plaza stores that accept EFTPOS. 

Medical & Dentistry

If you are looking for a little bit of medical attention then you are in luck. Diane Dandenong Plaza Medical Centre is located inside Terry White Chemist on Level 3. If you would like to book an appointment, please call 03 9793 5090.

Multi Faith Room

We welcome you to our Multi Faith Room. Open during trading hours our Multi Faith Room is a quiet space for prayer, reflection and meditation. 

The Multi Faith Room is located on Level 2 just before the lift as you exit the Plaza entrance on Level 2.

Our Gift To You

Please visit the customer service desk to receive your free eco friendly Dandenong Plaza shopping bag. 
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Opening hours
Regular trading hours
Mon - 9am - 5.30pm
Tue - 9am - 5.30pm
Wed - 9am - 5.30pm
Thu - 9am - 9pm
Fri - 9am - 9pm
Sat - 9am - 5pm
Sun - 10am - 5pm
Dandenong Plaza
Cnr McCrae and Walker Streets
Dandenong VIC 3175
Phone: 03 9767 2000