Customer Service

At Dandenong Plaza, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand seven days a week. Our range of services include:

  • Find the store you're looking for
  • Purchase Dandenong Plaza Gift Cards
  • Community information and services
  • Free wheelchair, motorised scooter and stroller hire
  • Kiddie cruiser hire
  • Assistance with lost children or family members in the Centre
  • Lost and found property
  • Public transport information


For more information regarding customer services, please visit our Information Desk, conveniently located on Level 2 opposite Daiso or please contact us.


Parents Rooms

Dandenong Plaza's Parents Rooms are conveniently located in the following locations:

  • Level 1 near Target Outlet
  • Level 2 in the Food Court beside Fancy Fillings
  • Level 3 near Aldi (changing table only)


Catering for guardians and carers, these Parents Rooms are equipped with lounges, microwave ovens, nappy dispensers, private feeding spaces and toilets.